Effective Date: 01/03/2024
1. Introduction
Welcome to Simio ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software that integrates with WhatsApp for marketing, sales, and customer support activities ("Service").
2. Information We Collect
- Personal Information: Includes your name, email address, phone number, and other information that can be used to identify you.
- Usage Data: Information about how you use our Service, including IP address, browser type, operating system, and referring URLs.
- Contact Information: Details of the contacts you interact with through our Service, including names, phone numbers, and message content.
- Consent Data: Records of consent provided by your contacts for receiving communications.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our Service.
- To communicate with you, including responding to your inquiries.
- To manage your account and provide customer support.
- To send marketing and promotional communications if you have given your consent.
- To improve our Service by analyzing usage trends and patterns.
- To comply with legal obligations and protect our legal rights.
4. Data Storage and Security
- Data Location: All data is stored in secure servers located in Canada.